Personal Data Security and Protection

The following text describes how we use and process the personal data that you provide to us. Here you can find information about how to contact us if you have any questions regarding personal data. We will be happy to answer any questions.
 

Controller’s identity and contact details

What type of personal data do we gather?

We only gather personal data for the purpose of communication with website users, the realisation of a service offered or the sale of goods based on the performance of a concluded contract. This concerns your First name, Surname, Delivery address, Invoicing address, E-mail address and payment details in accordance with the type of payment.
 

For what purpose do we process personal data?

Personal data processing is necessary for communication with website users or the performance of a contract arising through the ordering of services offered for the following purposes:

• Information about product news.
• Service realisation.
• Information about the state of an order.
• Delivery of goods ordered.
• Dealing with a complaint.

We need an e-mail address so that we can inform you of discounts and special offers, competitions and other interesting news. You have to give your conscious consent to this expanded marketing communication. Consent takes place through the completion of a form for registration for such e-mails, or confirmation of an e-mail that was sent based on an order for a service/product.

If you do not want to receive such information, you can rescind consent at any time. You can find this option in every newsletter you receive. You can contact us at the authorised person’s e-mail address.

What personal data do we share with third parties?

The website is linked to several third-party applications that process data for their purposes. You can find a complete summary of third-party applications that use our website in the following table:

Using third-party applications, we gather information about your computer. These data are anonymous. They cannot identify you as a person and are used only to create statistics and to subsequently analyse them.
 

How we use cookies

We use third-party cookies, which anonymously store information about website visits. They can be used for analytical or marketing purposes. All information in the cookies that we store is anonymous. Cookies cannot be monitored automatically – we use the opt-in variant – i.e. we track cookies only after getting the consent of a website user.
 

What security procedures concerning personal data storage do we use?

The provider has adopted and maintains such technical and organisational measures so that there cannot be unauthorised or random access to personal data, they cannot be altered, destroyed or lost, transferred without authorisation, otherwise processed without authorisation or otherwise abused.

• Anonymisation of personal data.
• The ability to recover the accessibility of personal data and access to them in time and in the case of physical and technical incidents.
• The process of regular testing, assessing and evaluating the effectiveness of technical and organisational measures introduced to ensure the security of processing.
• Multi-level firewall.
• Antivirus protection and checks on unauthorised access.
• Encrypted data transfer using IT technology.
• Access to personal data only for authorised persons of the Provider.
• Servers with personal data locked in the server room.

How can you check the personal data that you provided?

If you want to verify what specific data we work with, please contact the authorised person – see the e-mail address in the first part of this page. You can act in the same way if you want to remove your personal data.
 

General Provisions

1. A customer voluntarily provides his personal data and consents to their provision to third parties under the conditions set out below.
2. The personal data will be processed in electronic form automatically or in printed form non-automatically.
3. If the website user is of the opinion that the controller or processor is performing the processing of his personal data in conflict with the protection of his private and personal life or in conflict with the law, in particular if the personal data are imprecise with regard to their purpose of processing, he can: – ask the seller or processor, using its e-mail address or in writing, for an explanation, – ask the controller or processor, in a request sent to its e-mail address or in writing, to correct such a state.
4. If a website user asks for information regarding the processing of his personal data, the seller is obligated to hand over such information to him using his electronic address or in writing by post. The controller is entitled, in return for the provision of information in accordance with the previous sentence, to ask for reasonable payment not exceeding the costs necessary for the provision of information, in the event of a repeat request.
5. The seller is a properly registered personal data controller. The customers’ personal data are secured against abuse. The handling of the customers’ personal data is governed by the relevant provisions of Act No. 101/2000 Coll., on Personal Data Protection and on an amendment to some acts, as amended.
6. You can report all errors, questions, leaks or abuse of personal data to the Office for Personal Data Protection (OPDP).